Welcome to Hummingbird Real Estate. We are committed to protecting your privacy and handling your personal data with the highest standards of confidentiality, security, and transparency.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our real estate services in Dubai.
By using our website, you agree to the practices described in this policy.
1. Who We Are
Hummingbird Real Estate is a luxury real estate brokerage and advisory firm based in Dubai, United Arab Emirates.
In this policy, references to “our” mean Hummingbird Real Estate.
2. Information We Collect
Information You Provide Directly
- Full name
- Email address
- Phone number
- Property preferences and inquiry details
- Investment interests
- Any information submitted
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referral source
- Cookie identifiers
Transactional and Client Data (if applicable)
- Property purchase or leasing inquiries
- Viewing requests
- Communication records
- Client due diligence information (where legally required)
3. How We Collect Your Information
- Submit inquiry or contact forms
- Register on our website
- Subscribe to newsletters or marketing updates
- Communicate with our advisors
- Browse our website (via cookies and analytics tools)
- Engage our brokerage or advisory services
4. How We Use Your Information
- Responding to property inquiries
- Providing brokerage and advisory services
- Matching you with suitable properties or investments
- Sending market insights and marketing communications (with consent)
- Improving website performance and user experience
- Complying with legal and regulatory obligations in the UAE
- Preventing fraud and ensuring platform security
We do not sell your personal data to third parties.
5. Legal Basis for Processing
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests (balanced with your rights)
6. When We Share Your Information
- Trusted service providers (CRM, hosting, marketing platforms)
- Property developers or sellers (only for serious inquiries)
- Legal or regulatory authorities when required by law
- Professional advisors (legal, compliance, auditors)
7. Data Security
- Secure cloud infrastructure
- Access controls and role-based permissions
- Encryption where appropriate
- Two-factor authentication for internal systems
- Continuous monitoring for unauthorized access
8. Cookies and Web Analytics
- Improve site functionality
- Analyze traffic and user behavior
- Personalize user experience
- Support marketing performance
9. Data Retention
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
10. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing
- Withdraw marketing consent at any time
- Request data portability (where applicable)
11. International Data Transfers
Your data may be processed in jurisdictions outside the UAE by trusted service providers. In such cases, we ensure appropriate safeguards are in place.
12. Updates to This Policy
- Legal or regulatory changes
- Business or technology updates
- Best practice improvements